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Case study 05Durham, NCNov 2023 – Present

Anthropologie.

Sales Associate

Two+ years of brand-facing retail across four departments.

The work

Delivered personalized service in a high-volume retail environment for two years — adapting across departments and learning brand storytelling from the customer side of the counter.

What I did

  • 1

    Adapted across 4+ departments to support team performance

  • 2

    Built repeat clientele through personalized service

  • 3

    Learned brand voice, merchandising, and customer-facing storytelling firsthand

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